Due to the ongoing impact of COVID-19 some delivery times might be affected. We are continuing to ship all orders and process returns without delay. Our team is always available to our customers to answer any questions.
All orders are shipped Express from Serbia
• POST EXPORT
Orders are processed Monday-Friday within 48-72 hours of confirmation, but does not take responsibility for any delays or errors caused by POE. International delivery usually take around up to 7 working days.
After your order has been shipped, we will send you a confirmation e-mail with the unique code of your order that you can use to track your package.
POST EXPORT link for tracking your order is – Item’s Status Tracking
If there is an error with your address please inform us via email@example.com ASAP and we will endeavor to amend it. However due to fast processing times of our online shop this is not always guaranteed. We do not accept any liability for incorrect addresses, however we will always try to accommodate amends where we can. To avoid disappointment please make sure to check your delivery address.
Duties and Taxes
Quoted international shipping fees do not include custom & or duty fees. As these fees vary from country to country, we have no control over these charges. The customer is responsible for all customs & duty fees payable upon delivery, on a Delivery Duties Unpaid (DDU) basis. If customs or duties are raised, you’ll be notified by your local customs office of this, as well as with details of how to pay them. You will not always be required to pay duties or import tax, but it is important to be aware of your local government’s terms to prevent any surprises.
Please note: If you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.